At Pickify BD, customer satisfaction is our top priority. We understand that sometimes things don’t go as planned, and we’re here to help. Please read our return and refund policy carefully.

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✅ Eligibility for Return:

You can request a return if:

• The product is damaged, defective, or wrong item was delivered

• You received an incomplete order

• You notify us within 3 days of receiving the product

• The product is unused, unwashed, and in its original packaging

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❌ Non-Returnable Items:

We cannot accept returns for:

• Products used or washed

• Items without original packaging

• Personal care or hygiene items

• Customized or made-to-order products

• Sale or clearance items (unless defective)

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🔄 Return Process:

1. Contact us via Facebook page or our official number within 3 days

2. Provide clear photos of the product and invoice

3. Once approved, return the product using any local courier service

4. After receiving and inspecting the item, we will issue a replacement or refund

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💸 Refund Method:

• If your return is approved, we will process your refund within 5–7 working days

• Refunds are sent via bKash, Nagad, or Bank Transfer

• Shipping costs are non-refundable unless the mistake was from our end

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📩 Need Help?

If you have questions or need assistance, feel free to contact us:

📱 Facebook: [Pickify BD Page Link]
📞 Phone/WhatsApp: +8801577125569
📧 Email: info@pickifybd.com